Thank you for shopping at PPQ!  Due to contractual agreements with our educators, all payments for classes/events are NON-REFUNDABLE. However, payments are transferable to another attendee at the event/class.  We also have a NO RETURN policy on patterns, books and software due to copyright laws.  Notions may be returned UNOPENED accompanied by a sales receipt within 5 days of purchase.  We have a STRICT NO RETURN policy on all fabrics.